How do I avoid scams when applying for UK home energy grants?
Worried about scams when applying for UK home energy grants? This guide explains how to spot red flags, verify TrustMark installers, and check your eligibility for ECO4 and LA Flex. Learn the safest way to apply and protect yourself from fraud.

How do I avoid scams when applying for UK home energy grants?
Applying for UK home energy grants like ECO4 and LA Flex can be a fantastic way to improve your property's efficiency and cut energy bills. But with the rise in government funding, scammers are targeting homeowners and tenants with fake offers and misleading claims. This guide will walk you through exactly how to avoid scams, check your eligibility, and ensure you only work with trusted, accredited installers.
- Learn how to spot and avoid common energy grant scams
- Understand the official eligibility criteria for ECO4 and LA Flex
- Discover the safest way to apply and verify your installer
Understanding the Core of Avoiding Scams When Applying for UK Home Energy Grants
With the popularity of schemes like ECO4 and LA Flex, fraudsters are increasingly targeting UK households with fake grant offers. These scams often involve unregistered installers, requests for upfront fees, or misleading promises of guaranteed approval. Genuine government-backed grants are always free to apply for and require no payment for the grant itself. All official installations must be carried out by TrustMark-accredited installers, and you should never feel pressured to sign anything on the spot or provide sensitive information to cold callers.[1]
Understanding the official process and knowing what to expect is your best defence. By following the steps in this guide, you can confidently apply for legitimate grants and avoid falling victim to scams.[1]
A Step-by-Step Guide to Check Your Eligibility
- Check if you receive qualifying benefits
The main benefits that make you eligible for ECO4 and LA Flex include:
- Universal Credit
- Income Support
- Pension Credit (Guarantee or Savings Credit)
- Housing Benefit
- Child Tax Credit
- Working Tax Credit
- Income-based Jobseeker’s Allowance (JSA)
- Income-related Employment and Support Allowance (ESA)
- Child Benefit (subject to income caps)
- Review income rules
If you do not receive benefits, you may still qualify under LA Flex if your household income is below £31,000 or you are considered vulnerable to cold or fuel poverty.[1][3][4] - Confirm your property tenure
Grants are available to homeowners, private tenants (with landlord consent), and some social housing tenants. Landlords can also apply on behalf of eligible tenants.[1][3] - Check your EPC rating
Your property must have an Energy Performance Certificate (EPC) rating of D, E, F, or G to qualify for most grants. You can check your EPC rating on the government website.[1][2][3][4]
The Typical Application Journey Explained
- Initial Application & Eligibility Check
Complete a quick online form with your details and supporting evidence. A professional will review your eligibility based on the latest scheme rules.[1] - Free Home Survey & Assessment
If eligible, a qualified surveyor will arrange a free home visit to assess your property and recommend suitable energy-saving measures.[1] - Installation of Measures
Approved improvements—such as insulation or a new boiler—are installed by a TrustMark-accredited installer at no cost to you for the grant-funded portion.[1]
A Crucial Trust Signal: How to Verify Your Installer and Avoid Scams
To ensure your grant application is safe, always:
- Use only TrustMark-accredited installers. Ask for their registration number and verify it on the TrustMark website.[1]
- Never pay upfront fees for the grant itself. Genuine schemes do not require payment to apply or secure funding.[1]
- Be wary of high-pressure sales tactics. Scammers often push you to sign immediately or claim the offer is "limited time only."[1]
- Insist on written documentation. Legitimate installers will provide clear paperwork outlining the grant, your eligibility, and the work to be done.[1]
Red flags to watch for:
- Requests for payment to "secure" your grant
- No official credentials or refusal to provide TrustMark details
- Unsolicited cold calls or doorstep visits with urgent offers
- Lack of clear, written information about the scheme
Frequently Asked Questions (FAQ)
- Are there any upfront costs when applying for a UK home energy grant?
- No. Official government-backed schemes like ECO4 and LA Flex never require upfront fees for the grant itself. If asked for money to apply, it is likely a scam.[1]
- How can I check if my installer is legitimate?
- Always ask for the installer's TrustMark registration number and verify it on the TrustMark website. Only TrustMark-accredited installers are authorised for official grant work.[1]
- What are the main eligibility criteria for ECO4 and LA Flex?
- You must receive certain benefits, have a household income below £31,000 (for LA Flex), own or privately rent your home, and have an EPC rating of D, E, F, or G.[1][3][4]
- Can landlords apply for grants on behalf of tenants?
- Yes. Landlords can apply for energy efficiency grants for eligible tenants, but both parties must agree to the improvements.[3]
- What should I do if I suspect a scam?
- Do not provide any personal or financial information. Report the incident to Action Fraud and always use trusted sources like applyfreeboiler.co.uk/apply to check your eligibility.
Conclusion and Your Next Step
Applying for UK home energy grants can be safe and straightforward when you know what to look for. Always check your eligibility, use only TrustMark-accredited installers, and never pay upfront fees. Ready to see if you qualify? Use our quick and free online eligibility checker now to get an instant answer.
Full Citations and Resources
- Homeowner Energy Grants 2025: The Insider’s Guide to Eligibility, Pitfalls, and Getting Approved by Property Tenure
- Spending Review 2025: What You Need to Know About the Warm Homes Plan
- Warm Homes: Local Grant — a guide for local authorities
- Grants for heating. Gain financial support in 2025. - EON Next
- How to Improve Your Home's Energy Efficiency in 2025