Real Stories from Real Customers

Discover how we've helped over 10,000 families across the UK save money and stay warm with completely free boiler replacements through the ECO4 scheme.

10,000+
Happy Customers
Families helped with free boilers
£2.5M+
Total Savings
Generated for our customers
4.9/5
Average Rating
Based on verified reviews
98%
Satisfaction Rate
Would recommend to friends

Featured Customer Success Stories

These customers have experienced the full benefits of our free boiler scheme, from significant energy savings to improved home comfort.

Featured Review
Sarah Johnson - Satisfied ECO4 free boiler scheme customer from Manchester

Sarah Johnson

Verified Customer
Manchester
March 5

"I couldn't believe it when I found out I could get a completely free boiler replacement. The team was professional from start to finish, and my heating bills have dropped by over £300 a year. My home is so much warmer now, and I don't worry about the boiler breaking down anymore."

Old Boiler:

25-year-old gas boiler

New Boiler:

Worcester Bosch Greenstar 30i

Household:

Pensioner

Annual Savings:

£320

Key Benefits:

£320 annual savings
Warmer home
Peace of mind
Professional service
Featured Review
Michael Thompson - Satisfied ECO4 free boiler scheme customer from Birmingham

Michael Thompson

Verified Customer
Birmingham
January 2025

"With three kids and rising energy costs, we were struggling to keep the house warm. The free boiler scheme was a lifesaver. The installation was completed in one day with minimal disruption, and our energy bills have dropped significantly. Highly recommend!"

Old Boiler:

20-year-old combi boiler

New Boiler:

Vaillant ecoTEC plus 832

Household:

Family with 3 children

Annual Savings:

£280

Key Benefits:

£280 annual savings
Reliable heating
Quick installation
Family-friendly service
Featured Review
Margaret Williams - Satisfied ECO4 free boiler scheme customer from Leeds

Margaret Williams

Verified Customer
Leeds
February 2025

"I was worried about the cost of replacing my old boiler, but this scheme made it completely free. The engineers were respectful and explained everything clearly. My house has never been warmer, and I'm saving hundreds on my heating bills."

Old Boiler:

30-year-old back boiler

New Boiler:

Baxi 800 series

Household:

Single pensioner

Annual Savings:

£350

Key Benefits:

£350 annual savings
Improved comfort
Clear communication
Respectful service

Detailed Case Studies

Explore in-depth stories showing the challenges our customers faced and how our free boiler scheme transformed their homes and lives.

The Johnson Family: From Cold to Cozy - ECO4 free boiler replacement case study showing energy savings and improved home heating in Manchester

The Johnson Family: From Cold to Cozy

Manchester

Challenge:

Struggling with a 25-year-old boiler that frequently broke down, leaving the family without heating during winter months.

Solution:

Qualified for ECO4 scheme and received a new Worcester Bosch Greenstar 30i boiler with smart thermostat controls.

Results:

  • £320 annual energy savings
  • 40% improvement in heating efficiency
  • Zero breakdowns since installation
  • Improved home comfort for elderly resident
Single Mother Saves £350 Per Year - ECO4 free boiler replacement case study showing energy savings and improved home heating in Birmingham

Single Mother Saves £350 Per Year

Birmingham

Challenge:

Single mother of two struggling with high energy bills and an unreliable 20-year-old boiler system.

Solution:

Complete boiler replacement with Vaillant ecoTEC plus system, including new radiators and smart controls.

Results:

  • £350 annual energy savings
  • 50% reduction in heating bills
  • Reliable heating for children
  • Improved energy efficiency rating
Pensioner Couple Gets Peace of Mind - ECO4 free boiler replacement case study showing energy savings and improved home heating in Leeds

Pensioner Couple Gets Peace of Mind

Leeds

Challenge:

Elderly couple worried about boiler replacement costs on fixed pension income.

Solution:

Free boiler installation through ECO4 scheme with 10-year warranty and annual servicing included.

Results:

  • £300 annual energy savings
  • Guaranteed reliability with warranty
  • Annual servicing included
  • Reduced anxiety about heating costs

More Customer Reviews

Read additional testimonials from satisfied customers who have benefited from our professional service and expertise.

David and Emma Clarke - Satisfied ECO4 free boiler scheme customer from Liverpool

David and Emma Clarke

Verified Customer
Liverpool
April 2025

"The whole process was incredibly smooth. From the initial eligibility check to the final installation, everything was handled professionally. Our new boiler is so much more efficient, and we're already seeing the savings on our bills."

Old Boiler:

18-year-old system boiler

New Boiler:

Worcester Bosch Greenstar 25i

Household:

Young family

Annual Savings:

£290

Key Benefits:

£290 annual savings
Smooth process
Efficient heating
Professional team
Robert Smith - Satisfied ECO4 free boiler scheme customer from Newcastle

Robert Smith

Verified Customer
Newcastle
May 2025

"I was skeptical at first - nothing is usually 'free'. But this was genuinely no cost to us. The survey was thorough, the installation was professional, and our heating system works better than ever. Couldn't be happier with the service."

Old Boiler:

22-year-old conventional boiler

New Boiler:

Ideal Logic Max 30kW

Household:

Couple

Annual Savings:

£310

Key Benefits:

£310 annual savings
No hidden costs
Thorough service
Improved reliability
Linda Patterson - Satisfied ECO4 free boiler scheme customer from Glasgow

Linda Patterson

Verified Customer
Glasgow
March 2025

"After my husband passed away, I was worried about managing home repairs on my pension. This free boiler scheme took away that stress completely. The team was compassionate and professional, and my home is now warm and comfortable again."

Old Boiler:

28-year-old gas boiler

New Boiler:

Vaillant ecoTEC pro 28

Household:

Widow

Annual Savings:

£340

Key Benefits:

£340 annual savings
Stress relief
Compassionate service
Comfortable home

Why Customers Trust Us

Verified Reviews

All testimonials are from verified customers who have completed the free boiler installation process.

Real Savings

Customers report average annual savings of £300+ on their heating bills after installation.

Professional Service

98% of customers would recommend our service to friends and family members.

Ready to Join Our Success Stories?

See if you qualify for a completely free boiler replacement and start saving money on your energy bills today.